| ITEM | LEAD TIME |
| Non-Personalised Items | 1-3 working days |
| Personalised Items |
4-5 working days |
| Customised Items |
4-5 working days (After artwork confirmation) |
* In the past week, we have received several enquires with regards to parcel delay via SingPost Normal Mail. (Approx 3% of our SingPost Normal Mail parcel) Upon clarifying with SingPost, there might be a delay on the parcel delivery due to COVID-19.
If you require the parcel urgently, please choose courier or self-collection for the delivery method.
There is NO delay in our production lead time stated above.
| DELIVERY METHOD | LEAD TIME |
|
Standard Islandwide Delivery (Courier) - Free for orders above $40* |
2-3 working days (No Tracking Number, Courier will be sent to your door step) |
|
Smartpac - Free for orders above $40* |
3-4 working days |
| Self-Collection / Meet up (Not Available) |
After item is ready
|
*To avoid delay or uncertainty, we recommend smartpack/ninjapack as the preferred shipping method.
*Free for all orders over $40. The total value of all items must equal or exceed $40 once all promotional pricing & other discounts including discount & sale codes have been applied to qualify.
