Production Lead Time

ITEM LEAD TIME
Non-Personalised Items
1-3 working days
Personalised Items

4-5 working days
Customised Items

4-5 working days

(After artwork confirmation)

  

Singapore Delivery Lead Time

 

* In the past week, we have received several enquires with regards to parcel delay via SingPost Normal Mail. (Approx 3% of our SingPost Normal Mail parcel) Upon clarifying with SingPost, there might be a delay on the parcel delivery due to COVID-19. 

If you require the parcel urgently, please choose courier or self-collection for the delivery method. 

There is NO delay in our production lead time stated above.

DELIVERY METHOD LEAD TIME

Standard Islandwide Delivery (Courier) - Free for orders above $40*

2-3 working days

(No Tracking Number, Courier will be sent to your door step)

Smartpac - Free for orders above $40*

3-4 working days
(With Tracking Number, mail will be sent to your mail box)
Self-Collection / Meet up (Not Available)

After item is ready
(A message will be sent, once item is ready for collection, please do not come without appointment)

  • Our warehouse : 143 Pandan Loop, 128454
  • Meet up location : Jurong East MRT 

 

*To avoid delay or uncertainty, we recommend smartpack/ninjapack as the preferred shipping method.

*Free for all orders over $40. The total value of all items must equal or exceed $40 once all promotional pricing & other discounts including discount & sale codes have been applied to qualify.